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The Coach's Clipboard's Legal Notices



Return Policy

The Coach's Clipboard firmly stands behind all the products offered to its customers. The Deluxe USB drive and the Player's USB drive come with a 14-day money back guarantee. If you are not satisfied with any part of your order, your payment will be refunded, minus shipping and handling costs ($10 for returned USB drives, $15 if outside the USA). If you need to return an item please email and you will be contacted within 24-48 hours and given exact instructions on how to return your order. Refunds will only be credited to the credit card charged during the original transaction. You will be contacted by email to confirm that the refund has been completed.

Sorry, there are no refunds on downloaded software or Premium Membership. This is for obvious reasons... a buyer could sign up for membership, download all the content to his/her computer and then want to cancel and ask for a refund, when he has already obtained the entire product.

Products not produced by the Coach's Clipboard (the Swish DVDs, Championship Productions DVDs and products, Amazon.com products, HoopsKing, and any other third party products not owned by the Coach's Clipboard) must be returned to those businesses and are subject to their return policies.


Your Personal Account - Free Updates

After purchasing the Coach's Clipboard Deluxe USB drive or the Coach's Clipboard download, you will be given information on how to set-up your own online account. This will allow you to log in and download free upgrades for one year after your purchase. After that, you can upgrade at a reduced "upgrade" price. When you set up your account, you agree to the following terms:

TERMS
By downloading this software, you agree to use it only on your own computer. Downloading to multiple computers is a violation of this agreement and will result in prompt termination of your account. Creating multiple accounts is also a violation of this agreement and will result in prompt termination of your account. Our back-end software has the ability to detect if your account is being accessed by multiple computers, or if additional accounts are created. You can download as often as you want to your own computer, but if our software detects downloads to multiple computers, or multiple accounts, your 12 month free-downloads program, and any refund rights, will automatically be cancelled. So, for your own protection, do not give out your login and password to anyone else! Considerable time, effort and cost have gone into producing these products. Individuals who want "free" use of the Coach's Clipboard materials are invited to use the general web-site, which is free!

The free upgrades for one year offer on the Deluxe Playbook download/USB drive applies to CD's/USB's purchased after June 17, 2006, which is when the "free upgrades for one year" program began (for the Deluxe CD). In June 2006, there was a major upgrade to the CD and a change in the CD's directory file structure. This means that the new downloadable upgrade versions will not work with older CD's.


Privacy Statement

The Coach's Clipboard is committed to respecting your privacy and your personal information. Any information that you submit to the Coach's Clipboard, whether by e-mail, regular mail, or by online submission of information (e.g. when purchasing a membership, a USB, or download) will be kept private and will not be shared with or distributed to individuals or third parties.

"Personal information" means your first and last name, address, phone number, e-mail address or other contact information, whether at work or at home. You of course can visit the Coach's Clipboard pages without ever telling us who you are or revealing any personal information about yourself. We do not track your browsing history.

How is personal information obtained? Your information is obtained when you register for a membership/product... on an https secure website. When you make a purchase, the transaction is done securely via PayPal or your credit card company and thus Coach's Clipboard never has access to your credit card information or PayPal details.

Subscribed members (active and expired) can update their personal information by logging in to the account manager, selecting the "Customer Profile" tab and updating the information.

Newsletter subscribers can unsubscribe at any time.  You can request to have your membership account deleted at any time.

Please contact us for any questions or concerns.

Coach's Clipboard, PO Box 126, Charlevoix, MI 49720.


Disclaimer, Limitation of Liability and Warranty

Coach Gels does not claim to be an expert, as there are many other more successful, knowledgeable and experienced coaches, and many other points of view. You are advised to visit the other excellent coaching sites listed on the Coach's Clipboard "Links" page. Coach Gels has compiled this material for you, but it should not be construed as any absolute truths, as there are many ways to coach and play the game. The author gives this information freely, and assumes no liability for others who use this material.

By using this web-site, you agree to the following. Please note that you will be referred to as the "user" in this document. The Coach's Clipboard user agrees that use of this web-site service is completely at the user's own risk. The information presented in the Coach's Clipboard web-site is provided, "as is", and without warranty of any kind, expressed or implied, including without limitation any warranty for information, uninterrupted access, services or products provided or connected with this service. The Coach's Clipboard disclaims any and all warranties including; availability or content of information, products and services, and accuracy. This disclaimer applies to any injuries or damages caused by any communication line failure, computer virus, failure of performance, error, omissions, interruptions, deletion, defect, delay in operation or transmission, theft or destruction or unauthorized access to, alteration of, or use of record, breach of contract, tortious behavior, negligence, or under any other cause of action. The user acknowledges that the Coach's Clipboard is not liable for defamatory, offensive or illegal conduct of other customers or third-parties and any risk of injury from any of the preceding rests entirely with the user.

Additionally, by using this web-site, you agree that the Coach's Clipboard is not responsible for the content and actions of linked web-sites and third-party companies. The Coach's Clipboard disclaims any and all warranties and liabilities involving third-parties and linked online stores and products not owned by the Coach's Clipboard.

The Coach's Clipboard


All articles and contents of the Coach's Clipboard web-site, including the articles, diagrams, graphics, animated diagrams and video clips, the Premium Membership and mobile sections of the web-site, the Deluxe USB drive and download, and the Players USB drive are protected by US Copyright.  Unauthorized copying is prohibited by law. You may not "frame" any content within your own web-site or use any of the materials without permission from the Coach's Clipboard.

Dr. Gels has created this site for your personal use, to further the knowledge of the fundamentals of the game.  You may print and use the website's materials for your team and your personal use.  Since most of this basketball site contains knowledge that Coach Gels has learned from others, he does not claim the knowledge as his own. However, in recognition of the work done in organizing, writing and designing this website, the author would appreciate an acknowledgement for any of the topics reproduced.  You are not permitted to reproduce any of these materials if you plan to use them in a profitable way, and may not use any of this information on your own website without permission from Coach Gels.



Copyright © 2001 - 2018, James A. Gels, all rights reserved.


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