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Coach's Clipboard Help/Information
Manage My Account (password, account details, renew, newsletter, etc)
Computer/Device CompatibilityThe Coach's Clipboard is constantly striving to make the our products compatible with both PC and Mac platforms. Mac testers have informed me that the programs appear to be 100% compatible with Mac systems. Memberships are compatible with computer, tablet and smartphone devices.
Additionally, all of the animations, video and audio clips are in both Flash and multiple HTML5 formats (mp4, ogv, webm, swf, mp3, ogg, etc), and are widely-compatible with all browsers and devices.
The download products are in zip format, so your device must be able to handle zip files.
Purchasing infoMemberships and the Playbook downloads require no shipping. After completing payment, you will receive a prompt email notice. Please make sure that your own email server and spam blocker will accept a return email from me, and that your email storage space is not full. Otherwise, I will not be able to email you!
Payments are processed through PayPal, so Coach's Clipboard does not have access to your credit card info. Since 2001, we have not had one problem with payments using PayPal (which uses a secure connection). You can purchase with either PayPal or credit card.
When purchasing, we respect your privacy rights.
Which product should I buy?This product comparison chart may help you decide.
Prefer to pay by cash or check?Some folks just don't trust online credit card transactions (although I believe it is probably more safe than ordering over a phone, or giving your credit card to a restaurant waiter). No matter... you can purchase any of the above items by cash or check. This process takes a little longer, as I must receive your payment before the item is sent to you. Contact Us for details
School purchase ordersYes, Coach's Clipboard does take school purchase orders. However, although you can register now, your membership account will not be activated until payment is received, which for some schools takes awhile. Coach's Clipboard will send the bill out promptly to your school. If you decide to use a purchase order, contact us about details. If you need immediate access, I suggest that you pay by PayPal or credit card, and then if you need a receipt, I can email that to you and you can submit it to your school for reimbursement.
Instructions for use of this web-site
Members - login problems?If you are having problems logging in, before changing your password read this to solve the problem.
Make sure you are using the correct letter case for both the username and password, i.e. CAPITAL letters and lower case letters must be correct. And realize that when logging in from an iPhone, iPad, or similar device, the device usually capitalizes the first letter, so watch that.
Make sure you are logging in to the correct page. If you bought the Playbook download or upgrade, you must login to that download area... NOT the Premium Members section, which is different. Youth members must login to the youth members section, not Premium Members section... look at the correct login addresses below.
If you are attempting to login on a business or school computer, there may be a problem with the network firewall, as businesses and schools often block access to websites that require a login. Check with your system administrator.
Has your one-year account expired? Login to your account manager page and renew at the discounted price.
You requested a new password but never received an email response. This may be because:
- (1) the email address in your account is not your current email address.
- (2) your email account is protected by a spam blocker and cannot receive the automated password email. Check your "spam" or "junk" folder. To allow emails from Coach's Clipboard, please add this email address (click) to your email address book.
Change Account Password.To change your password, login with your current username and password to your account manager page. In the right hand menu, click "Change Password".
On this page, you can also change your email address and other details, renew or delete your account, and opt in or out of the free email newsletter.
Creating a PC Desktop Icon for easy loginIf you want to create a Coach's Clipboard shortcut icon on your desktop, do this:
Right-click on the desktop. Select "New", then "Shortcut".
Where it says, "Type the location", enter the Coach's Clipboard homepage URL.
Where it says "Type a name for the shortcut", enter "Coach's Clipboard" (without the quotations).
Then click "Finish", and you now have a desktop icon.
Creating an iPhone Screen Icon for easy loginUsing your mobile phone, load the Coach's Clipboard homepage.
Tap the large plus sign + at the bottom of the page. Then tap "Add to Home Screen".
Next enter text... e.g. "Coach's Clipboard" (without the quotations). Then tap "Add" and that's it!
Viewing an Article.Use the menu at the top to view the Playbook articles, or you can use the index on the "Playbook Index" page. This web-site employs "responsive web design" so it should re-size itself to fit in any browser, tablet or mobile device.
Printing an ArticleYou can get a good, clean printed copy by just clicking the browser's "Print" button, or using the menu's "File"-->"Print". The header, footer and advertisements will not be printed.
Although not available for general web-site users, Premium Members, Playbook download owners and download buyers can use the pdf files included with their product for very nice, clean printed copies.
Viewing Animated DiagramsMany of the articles contained in this web-site have an associated animated diagram (especially the various plays, offenses, defenses, etc). These animated diagrams help demonstrate the play and the important timing of the play. If there is an animation for that page, the "View Animation" button (see above right) will appear in the upper right hand corner of the page. Click this button to load the animation.
Or you can click on "Animations" in the menu above. The "Animations" page contains a listing (menu) of all of the web-site's animations. Using the animations menu allows you to move quickly from one animation to another without loading each article first.
When loading an animation (it pops up in a separate window), if all you see is a blank window with no animation, it's probably because you have an older, unsupported browser, which you will need to update. The animated diagrams are now in both Flash and html5 formats facilitating compatibility with most browsers, tablets and phones, including iPad and iPhone.
Recently I have noted a problem with Windows 10, which apparently integrates the Adobe Flash Player within the system. But sometimes this doesn't work correctly and users encounter an error message in trying to open the animation file. You can overcome this by going to the Adobe website and re-installing the latest version of the free Adobe Flash Player.
Sometimes the Chrome browser causes a problem. Try this: in Chrome, go to Settings. Scroll down and click "Advanced". Under "Privacy and Security", click "Content Settings". Then click "Flash allow sites to run Flash". Make sure the Allow sites to run Flash in ON, and the "Ask first" is turned off.
Microsoft Edge problem showing animations... here the easiest fix is to simply turn off the Flash player (causing the html5 format to be loaded instead). In Edge, go to Settings, Advanced Settings. Click the "View advanced settings" button. Turn OFF "Use Adobe Flash player". Refresh the browser.
The animations on the web-site are not expandable to full-screen size, but are expandable to full-screen in the Premium Members section, the Playbook download drive and download. Additionally, the members section and products above contain many more animations that are not part of the free section.
Viewing Plays, DiagramsOffensive players are O1, O2, O3, O4, O5, and are circles.
Defensive players are X1, X2, X3, X4, X5, and are triangles.
In the diagrams, player cuts are solid lines, whereas passes are dotted lines. A screen is a line with a perpendicular "bar". Dribbling is indicated by a wavy or "squiggly" line.
Video ClipsThere is an extensive library of video clips demonstrating ball-handling, one and two-ball dribbling drills and dribble moves. Player fundamentals, guard play and post play clips are included. You can click on "Video Clips" in the menu above. Our clips come in several html5 video formats which should facilitate compatibility with nearly all browsers and devices. There are also a number of YouTube video clips scattered throughout the website.
Languages, TranslationThe web-site is now viewable in multiple languages, thanks to the Google Chrome Translator for desktops, and the Google Chrome Translator App for Android devices (free from the App Store), or the Microsoft Translator App for Apple IOS devices (free from the App Store).
Problems, SuggestionsIf you are still having problems, or if you have a suggestion, please e-mail . Please make sure that your own email server will accept a return email from me, and that your email storage space is not full. In either case, I will not be able to get back to you. I will usually respond to your email within a day... so if you don't hear back from me right away, check to make sure your email server will accept my email (your spam blocker may not allow me).
Copyright NoticeAll of the contents of the Coach's Clipboard web-site and member's areas, including the articles, animated diagrams and video clips, pdf files, MS Word documents, and the Playbook download are protected by US copyright. You may not use any of this information on your own website without permission.
Copyright © 2001 - 2019, James A. Gels, all rights reserved.